Melissa joined Heritage Financial in 2022, bringing with her over 20 years of experience in operations, technology and finance. As our Chief Operating Officer, her primary responsibilities include managing Heritage’s operational and technology infrastructure.
Melissa earned a Bachelor of Arts degree in Economics from Mount Holyoke College and is a Certified Lean Six Sigma Black Belt from Villanova University. She has completed the EOS® Integrator Masterclass Certification and is an Integrator Mastery Forum Member.
Melissa resides in Concord and enjoys spending time with her husband, two children and two dogs. When not with her family, she enjoys horseback riding, hiking and cooking.